Refund Policy

As we are a reliable and professional pharmaceutical resource, we are completely in control of the products and services that we offer. Thus, we always ensure that the overall quality of our medicines and services is of the highest order without any defects or shortcomings. Customers can easily expect utmost quality in our drugs and services every time. However, the pharmaceutical business also involves certain risks and dangers, and we try our level best to protect our customers’ interests using all possible means.   

If you have got a faulty or defective item or the product does not meet your expectations, you can return the product to us, and we will pay the full refund to you. Nevertheless, there are certain rules and regulations that must be followed by the customers if they wish to return their parcel and obtain refund. If you are not satisfied with the item, you should inform us immediately and send the package back to us through standard post.       

Moreover, the package should be in unused and undamaged condition for us to accept, unless there is manufacturer fault or defect. If the item has been damaged or is in unsalable condition, we will not accept that parcel. You should return the product as soon as you detect any fault or damage.